Contact Baskine
Need help with your soft-lift routine?
Questions about your order, shipping, returns, warranty, or how to use Baskine? Send us a message and we’ll help you out.
Reply time
Usually within 1–2 business days
Order support
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Warranty help
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Email support
Choose the option that best matches your question. We’ll open your email app with the subject already filled in.
support@baskine.com
Order question
Shipping, tracking, or delivery help
Return request
Start a 30-day return
Warranty claim
6-month replacement support
Product question
Routine, use, or product details
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